Product Owner DTC (Shopify)
Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands including Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we've built multiple sales channels across DTC websites and third-party marketplaces. We're passionate about designing inspiring, on-trend furniture that brings customers' home décor dreams to life.
We are seeking a new member to join our Technology team. Are you ready to be part of something amazing?
Role Overview
As we continue to scale, we're looking for a personable and strategic Product Owner to join our Technology team, embedded within our engineering group.
This role will drive the roadmap and delivery of our direct-to-consumer ecommerce websites, built on Shopify, working closely with other Product Owners to ensure alignment and share best practices.
This is a high-impact position within a fast-growing organization where the right person can make a measurable difference in the speed and quality of our DTC ecommerce delivery.
Responsibilities
Strategic Alignment & Leadership
Align business strategy with project execution and own the product roadmap for our DTC ecommerce websites
Set clear timelines and milestones for projects, accelerating delivery and improving agility
Coordinate and collaborate closely with other Product Owners to ensure consistency and alignment across initiatives
Communication & Collaboration
Serve as the main point of contact for assigned Shopify projects, ensuring clear communication with business and technology teams
Maintain frequent and consistent updates with stakeholders and internal teams
Negotiate priorities with business stakeholders and other Product Owners
Facilitate standups, release communications, and cross-department collaboration
Project & Backlog Management
In coordination with peers, manage and prioritize the workload for engineers and QA analysts, ensuring tasks are clearly defined and appropriately assigned (without direct people management)
Oversee the product backlog for DTC ecommerce initiatives, triage incoming tickets, and balance short-term delivery with long-term vision
Track progress against roadmap milestones and report status updates tailored to target groups
Identify blockers and risks that might affect project timelines and communicate them proactively
Requirements Gathering & Documentation
Gather and document requirements, write user stories and acceptance criteria, and shepherd projects from discovery through deployment
Move epics and projects through the workflow, from initial concept to release
Facilitate deployment and conduct user training as needed
Support special projects as needed
What Success Looks Like
The DTC ecommerce roadmap moves forward on schedule, with milestones consistently hit
Engineers and QA analysts have clearly defined, well-prioritized work at all times
Business and technology stakeholders stay aligned, with minimal surprises or miscommunication
Cross-functional coordination with other Product Owners is smooth and consistent
Risks and blockers are surfaced early, not after they've already caused delays
Requirements
3+ years of experience as a Product Owner, ideally in ecommerce or DTC environments
Bachelor's degree in Computer Science, Information Systems, Business, Marketing, or related field
Hands-on experience with Shopify (Shopify Plus preferred), including theme customization, apps, and checkout configuration
Strong project management skills, with experience using Agile/Scrum methodologies
Experience using enterprise project management software—preferably Atlassian tools such as Jira and Confluence
Exceptional communication and interpersonal skills, with the ability to translate business needs into technical requirements
Demonstrated ability to manage multiple projects and priorities in a fast-paced environment
Experience working cross-functionally with business and technical teams, including other Product Owners
Familiarity with the broader DTC ecommerce toolset (analytics, A/B testing, personalization, and marketing integrations) a plus
Core Competencies
Highly self-motivated and data-driven
Strong organizational and analytical skills
Collaborative and team-oriented
Comfortable managing multiple priorities in a fast-paced environment
Adaptable and solution-focused
Professional and confident communicator
Flexible and able to work effectively with a variety of personalities
Benefits
401(k) matching
Dental Insurance
Employee Discount
Flexible Schedule
Flexible Spending Account
Health Insurance
Life Insurance
Vision Insurance
Paid Time Off
Work Location
This role is based in our Charleston, SC office. Hybrid work option available after 90 days of successful in-office performance.
- Department
- Development/IT
- Locations
- HQ
About Maxwood Furniture
Headquarters Charleston, SC